|  56  |  ‏@complexified: @CommunityMGR @coyenator thank you so much for a thought-provoking and valuable hour of #PrevChat !

  |  53  |  ‏@coyenator: A6 Several but for starters, be selective in channels, add value to convo, and craft message to ignite conversation #PrevChat

  |  56  |  ‏@complexified: #PrevChat mobile for sure. See also work of BJ Fogg. Also Dave Gustafson at U WI, who’s written about pervasive persuasive tech.

  |  38  |  @PrevChat: Qwrap Re-introduce yourself, location and tell us something you’d like us to know about you or ur work.

  |  38  |  ‏@PrevChat: Q6 What’s your favorite tweet wisdom from PrevChat today?#PrevChat

  |  62  |  ‏@CommunityMGR: If staff are trained to what SM you have, and where/how to share it, they often will. No training = often afraid to participate. #PrevChat

  |  38  |  ‏@PrevChat: Q6 As we near our qwrap today, What’s your favorite tweet wisdom, learning or action from PrevChat today?

  |  62  |  ‏@CommunityMGR: Some offices today have TV monitors in hallways that stream LIVE feeds from Twitter/FB. This allows staff to SEE & be in the KNOW.#PrevChat

  |  62  |  ‏@CommunityMGR: Can’t make viral content. Content goes viral because it’s relevant and engaging. If you post boring stuff, you get the same back. #PrevChat

  |  49  |  ‏@DrJeremySegrott: @CommunityMGR In @deciphercentre we are trying to think about knowledge exchange, not just knowledge translation. #PrevChat

  |  53  |  ‏@coyenator: @complexified I always suggest mobile as a way to work around some of the obstacles to access, thoughts? #PrevChat

  |  62  |  ‏@CommunityMGR: Key to Branding Online = Consistent Messaging, Relevant Content, Strategic Content Placement & Considerations to Website Traffic#PrevChat

   |  38  |  ‏@PrevChat: Q6 In the flow — What are some ways to make social media communications a natural part of work flow for most, not an add on?

  |  56  |  ‏@complexified: @coyenator #prevchat yes, many orgs deny SocMed access at work. ListServ tech may still be useful. Other ways?

  |  53  |  ‏@coyenator: @CommunityMGR Any tips or listening tools (or practices) you recommend? #PrevChat

  |  62  |  ‏@CommunityMGR: @center_for_ai Yes! Be selective in who you follow, & your feeds will be less cluttered. Likewise, be strategic in what you post. #PrevChat

  |  62  |  ‏@CommunityMGR: Any content (auto or live) is a seed for conversation. Craft your messaging so that it ignites conversation. Always be listening.#PrevChat

  |  62  |  ‏@CommunityMGR: @drjeremysegrott Integrating online and offline worlds has been a passion of mine since I was 12.  #PrevChat

  |  56  |  ‏@complexified: @CommunityMGR #prevchat yes, key is monitoring to respond asap to replies and comments

  |  39  |  ‏@Center_for_AI: what I have learned is to be strategic in who you follow and the content you post. That’s how you authentically connect to others#prevchat

  |  56  |  ‏@complexified: #PrevChat A5: be DIFFERENT. What do you say or offer that adds value, builds potential, that is unique to you? Diff strat for coalitions..

  |  53  |  ‏@coyenator: @CommunityMGR do you treat auto-tweets with static content as a way to seed conversation or drive traffic or both? #PrevChat

  |  49  |  ‏@DrJeremySegrott: @CommunityMGR Find integrating SM with face 2 face interaction good – eg meeting people @ conferences after linking on Twitter.#prevchat

  |  62  |  ‏@CommunityMGR: Key to SM: Ppl are TALKING. You always LISTEN. If you join a channel, have the resources to ENGAGE. Not all channels = AUDIENCE #PrevChat

  |  53  |  ‏@coyenator: @complexified agree Bruce, yet I still find most agencies & organizations do not allow staff to use social media at work #fail#PrevChat

  |  62  |  ‏@CommunityMGR: > @complexified | Exactly, but you can do both. Auto-tweets for static content, but real-time for discussion, & ALWAYS monitor it #PrevChat

  |  56  |  ‏@complexified: #PrevChat A3: SocMed is a tool, some better than others. Assure all have access, & know-how; feedback loops driving learning & change

  |  38  |  ‏@PrevChat: Q5 What are some ideas, resources or examples you’ve seen or created for getting social media messaging & web branding right?#PrevChat

  |  62  |  ‏@CommunityMGR: Empowering your staff is the diff between “I work at __.” and “I work at __, and we do __ and __. Follow us on __ & __ &__.” #PrevChat

  |  49  |  ‏@DrJeremySegrott: @CommunityMGR – that’s such good advice. #PrevChat

  |  56  |  ‏@complexified: #prevchat re scheduled robotweets: i personally do not. I reply to others who do, and they rarely, if ever, respond. Engage authentically

  |  49  |  ‏@DrJeremySegrott: @coyenator I know this sounds obvious but I try (mostly!) only to tweet when I have something I feel others will be interested in.prevchat#

  |  62  |  ‏@CommunityMGR: Understanding tools + syntax (ex: hanshtags) of the channels used, it’s easy to cut through clutter and have relevant discussion#PrevChat

  |  53  |  ‏@coyenator: PT @CommunityMGR: Nothing promotes your message like a relevant conversation for all to see and join. #wisdom #PrevChat

  |  49  |  ‏@DrJeremySegrott: @PrevChat #A4 groups like #prevchat – work across countries. We’ve had a good experience with @acwri. Good use of hashtags important.

  |  62  |  ‏@CommunityMGR: Nothing promotes your message like a relevant conversation for all to see and join. SM is a two-way street, unlike days of MADMEN#PrevChat

  |  56  |  ‏@complexified: #prevchat re 24/7/365: 1am I was in twitter conversation with ppl in Vancouver, & Singapore. It’s 4 o’clock somewhere (tea time!)

  |  62  |  ‏@CommunityMGR: Website = focal-pt for knowledge leadership, and SM is only a tool to distribute awareness of content, you negate time issues. #PrevChat

  |  62  |  ‏@CommunityMGR: Your org’s website should be the HUB of all communications. Your Twitter, FB, videos, etc… should all drive traffic to YOUR site#PrevChat

  |  49  |  ‏@DrJeremySegrott: @Center_for_AI Thanks! I know that lots of my followers are US-based so tweeting here (UK) in the morning will miss most of them.#PrevChat

  |  53  |  ‏@coyenator: @Center_for_AI A3 yes, how to craft messages that are signal and not just noise? #PrevChat

  |  53  |  ‏@coyenator: Curious about striking the balance btw promoting own message and engaging? Thoughts? #PrevChat

  |  62  |  ‏@CommunityMGR: The understanding that your audience may span across time zones is fundamental to your email campaigns as well as social media.#PrevChat

  |  39  |  ‏@Center_for_AI: A3: I believe many ppl are bombarded w/ so much that your message to them gets lost thru all the white noise… #prevchat

  |  62  |  ‏@CommunityMGR: @DrJeremySegrott brings up a good point. Understand your audience, their comms preference and location. Timing can be everything. #PrevChat

  |  38  |  ‏@PrevChat: Q4 What actions or strategies have you seen work well for bringing staff/peeps together via media/social media? #PrevChat

  |  58  |  ‏@EmpoweredVA: RT @CommunityMGR: Identify Knowledge Leaders org. Encourage to join discussion. Leverage their resource to advocate your msg.#PrevChat

  |  39  |  ‏@Center_for_AI: @DrJeremySegrott What a great idea! never thought about using hootsuite to reach those in other time zones! #prevchat

  |  62  |  ‏@CommunityMGR: General knowledge leadership (content) that is not time sensitive –vthe only content I would schedule. The KEY is RELEVANCE…#PrevChat

  |  56  |  ‏@complexified: #PrevChat A1: communicate with all: shares knowledge, ideas, builds adaptive capacity, resilience, alignment, innovation, trust etc.

  |  49  |  ‏@DrJeremySegrott: @coyenator I use Hootsuite scheduling to re-send my tweets overnight so they reach people in different timezones. #PrevChat

  |  62  |  ‏@CommunityMGR: Strict or non-existent policies are detrimental to advocacy through social media. Hence the importance of training from Mktg & PR.#PrevChat

  |  62  |  ‏@CommunityMGR: Empowered team members have more “buy-in,” and you never know who they’re connected to, or their friends to. Go beyond UR audience#PrevChat

  |  58  |  ‏@EmpoweredVA: RT @CommunityMGR: Empower staff by educating & keeping them in the loop. Most powerful advocates are within. #PrevChat

  |  38  |  ‏@PrevChat: Q3 Where are the challenges in connecting people w/ media/social media? What gets in the way of engaging? #PrevChat

  |  53  |  ‏@coyenator: @CommunityMGR Do you schedule by the week? I’m wondering how far out we can realistically think/prepare/seed? #PrevChat

  |  62  |  ‏@CommunityMGR: Identify Knowledge Leaders in your org. Encourage them to join the discussion. Leverage their resource to advocate your msg.#PrevChat

  |  58  |  ‏@EmpoweredVA: Enjoying the #PrevChat discussion today. Thanks to @coyenator and@CommunityMGR for the online communications tips.

  |  62  |  ‏@CommunityMGR: @Center_for_AI I use scheduling only for specific content. Conversations can’t be scheduled. @HootSuite when utilized is awesome. #PrevChat

  |  58  |  ‏@EmpoweredVA: RT @CommunityMGR: Com. Management is 24/7/365 job. Internet time diff from real-time, it never stops. Advocacy must not sleep.#PrevChat

  |  53  |  ‏@coyenator: RT @Center_for_AI: do you think scheduling your tweets & such on hootsuite is not authentic communication w/ your followers?#PrevChat

  |  62  |  ‏@CommunityMGR: Empower staff by educating them and keeping them in the loop on what is coming down the line. Most powerful advocates are within.#PrevChat

  |  39  |  ‏@Center_for_AI: do you think scheduling your tweets & such on hootsuite is not ‘authentic’ communication w/ your followers? #prevchat

  |  39  |  ‏@Center_for_AI: hootsuite’s dashboard seems overwhelming. I use tools so that when i post on fb a tweet goes out. Any other tools you suggest? #prevchat

  |  62  |  ‏@CommunityMGR: Through the mainstream use of SEARCH, people are looking up each other. It’s impossible to separate life from work. You rep BOTH.#PrevChat

  |  62  |  ‏@CommunityMGR: Beginning of Time to 1994-ish = Mktg/Comms/PR Teams managed & the embodied brand. Today, EVERYONE represents your brand.#PrevChat

  |  53  |  ‏@coyenator: @CommunityMGR more important than tools are your practices in managing that much/many. How do you do it? (feels overwhelming)#PrevChat

  |  53  |  ‏@coyenator: @CommunityMGR maybe you could recommend a few tools b4 we close out today James? #PrevChat

  |  62  |  ‏@CommunityMGR: I manage 10+ brands via iPhone iOS/Email notifications, @HootSuite, Analytics and a solid schedule of how often I check streams#PrevChat

  |  38  |  ‏@PrevChat: Q2 What are some ways u use media/social media to empower staff/advocates? #PrevChat

  |  62  |  ‏@CommunityMGR: True, time management is critical. But there are tools avail. Through software and mobile notifications, it can be done. #PrevChat

  |  39  |  ‏@Center_for_AI: @CommunityMGR so glad to have met you through #prevchat – loving the conversation!

  |  62  |  ‏@CommunityMGR: Facebook: Engagement medium for long-form discussion. Empower your trained staff to participate in the discussion. #PrevChat

  |  62  |  ‏@CommunityMGR: Twitter: If you’re using it, your audience expects a “quick” turnaround. Beyond 12-24 hrs is too late. #Knowledge #Leadership #PrevChat

  |  53  |  ‏@coyenator: @CommunityMGR makes for a scary job description James – 24x7x365  #PrevChat

  |  39  |  ‏@Center_for_AI: The biggest problem with spreading yourself over numerous methods is time management #prevchat

  |  62  |  ‏@CommunityMGR: Community Management is a 24/7/365 job. Internet time is diff from real-time, it never stops. Therefore, advocacy must not sleep.#PrevChat

  |  53  |  ‏@coyenator: RT @CommunityMGR: Its critical orgs identify individual(s) w/ aptitude to manage online channels-diff expectations across channels#PrevChat

  |  53  | ‏@coyenator: James, what have you seen orgs/coaltions do to breakthrough the silos? #PrevChat

  |  62  |  ‏@CommunityMGR: It’s critical orgs identify individual(s) with the aptitude to manage online channels. There are diff expectations across channels#PrevChat

  |  62  |  ‏@CommunityMGR: .@Center_for_AI has diversified their online communications, and I’m sure they’ve realized that each channel has a unique audience#PrevChat

  |  53  |  ‏@coyenator: I often hear, let someone else do that I don’t have time. Is time the big barrier James? #PrevChat

  |  62  |  ‏@CommunityMGR: Traditionally, comms in most orgs is siloed. However, to truly be sustainable and grow awareness, everyone must be empowered.#PrevChat

  |  53  |  ‏@coyenator: @Center_for_AI Hi Melissa, glad you could join us today – we have@CommunityMGR (James Wong) with us #PrevChat

  |  39  |  ‏@Center_for_AI: Melissa Robaina from sunny but cold Las Vegas and I use several methods of communication and I like them all #prevchat

  |  38  |  ‏@PrevChat: Q1 What are some reasons why everyone in your coalition/org would want/need to be involved in communications? #PrevChat

  |  53  |  ‏@coyenator: LaDonna Coy here from East Texas, and my fave communications method is F2F but online I like twitter. #PrevChat

  |  53  |  ‏@coyenator: Welcome James — so happy you could join PrevChat today!#PrevChat

  |  62  |  ‏@CommunityMGR: Thanks for tuning into #PrevChat for the next hour. It’s a pleasure to be speaking to all of the participating communities and coalitions

  |  38  |  ‏@PrevChat: Q0 Welcome to PrevChat. Introduce yourself, where you’re from & a favorite method of communications these days #PrevChat

  |  53  |  ‏@coyenator: Pause whatever you’re doing for some “brain refreshments” by joining #PrevChat in just 3 minutes #PrevChat

  |  53  |  ‏@coyenator: come join in @bheretoday since we’re talking communications. You’ll like this conversation #PrevChat #PrevChat

  |  53  |  ‏@coyenator: Thanks for the note and spreading PrevChat in your circles@vickiebadams we’ll miss your presence & good energy #PrevChat

  |  45  |  ‏@vickiebadams: Missing #prevchat today If you are interested in strengthening coalition communications please join the chat 1pm ET

  |  53  |  ‏@coyenator: Looking fwd to #PrevChat at top of hour @circlesofsa@vickiebadams @ken_homer @complexified @empoweredva@yourapnc #PrevChat

  |  53  |  ‏@coyenator: Get ready, get set … #PrevChat starts in 20 min. What have you done that’s helped you strengthen communications? #PrevChat

  |  58  |  ‏@EmpoweredVA: 20 minutes to #PrevChat! Join us as we discuss communication needs for coalitions w/ @CommunityMGR | 11/13 at 1PM EST |http://PrevChat.com 

  |  53  |  ‏@coyenator: Nice to connect with @TABJNC @NAAAPRTP and @yourAPNCwelcome to PrevChat #PrevChat